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Strategies and ideas for life and business, to help you maximize results!
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You're receiving this complimentary e-letter, either because you requested a free subscription or because of our relationship with you, your company or your association.
TOO TINY? NO WORRIES!
If you're reading The Results Report on your desktop, initially your browser or operating system might make it tough on your eyes, as the page or font appears small. No worries! Simply hold down your Windows Key or Apple Command Key and at the same time hit your + key. Each time you do this, it'll enlarge the type or page. It's that easy! Now you'll have a bigger and better Results Report reading experience. (To decrease the size, hold down your command key, while also hitting your – key.) Here's to your results!
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POWERQUOTES
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“Chase the vision, not the money. The money will end up following you.”
- Tony Hsieh, CEO of Zappos
“Growth and comfort do not coexist.”
- Ginni Rometty, Chair, President and CEO of IBM
“When trust is high, fear is low!”
“Always deliver more in perceived value, than you take in actual cash value.”
“Decision-makers and buyers don’t want or need a “product pusher” or “service supplier.” Instead, they demand and require a business partner or strategic ally. Vendors are expendable. Partners are invaluable!”
The preceding three quotes, are excerpts from the new 5th edition of my bestselling, Peak Your Profits. Now available on Amazon at:
https://tinyurl.com/BlackmanPeakYourProfits5
And thanks to all of you, who helped PYP5 jump to #95 on Amazon.
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JEFF, SO WHATTA YA THINK?
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QUESTION: Jeff, do resolutions work?
ANSWER: Turn on the TV. Turn up the radio. Open the newspaper. Hop online.
Print ads, broadcast commercials and web banners urge you to:
• “Lose weight!”
• “Get in shape!”
• “Eat healthy!”
• “Change your life!”
And, to do it “Now!” So you can “Take advantage of incredible savings!” (Especially, at the start of a new year and new decade.)
Companies like; diet and nutrition centers, fitness facilities and weight reduction products are in a major push NOW for customer acquisition.
However, they needn’t worry about customer satisfaction and retention. Why? Because most of these new customers ain’t gonna be customers in a few weeks.
Oh, don’t get me wrong. They won’t be angry, frustrated or disappointed customers. Instead, they’ll be part of the January juggernaut, February Fade or March madness, that simply quits. Gives up. Waves the white flag. Surrenders. Not to some external force, but to themselves.
Some might call this, “customer churn” or attrition. It’s not. Savvy retailers, businesspeople and marketers know what it really is. It’s called “profit margin!”
But the real question is, “How come?”
Why do so many people start with good intentions to accomplish a defined goal, yet then get sidetracked? How come they fall prey to obstacles? Why do they abandon their hopes, dreams and desires?
Simple questions, yet not always easy answers.
That’s why resolutions seldom work.
Resolutions, usually urge you to; avoid, delete, eliminate or reduce. Or, to “add” something to your daily regimen that’s new, untested or unproven.
Plus, neither the addition or the deletion brings initially, great joy or happiness. Instead, it can be accompanied by pain, frustration, sweat and tears. That's the unfortunate resolution reality.
Ouch! Not much fun.
Success takes time. No magic bullets. No quick fixes. No special elixirs.
Once, I heard an NBC Today Show broadcaster ask Phil McGraw, Ph.D., a.k.a. Dr. Phil, “Do you believe in resolutions?” He quickly answered, “No. But I do believe in committing to projects with deadlines.”
I agree. Here, simplicity works.
First, define the “what.” What do you want to accomplish?
Then, define the “when.” What’s the deadline, deliverable or due-date?
Next, define the “how.” What must you do?
Dr. Phil also said, “At the end of the game, it’s about results. Life is a full-contact sport and there’s a score up on the board.”
CALL FROM THE HALL!
As I encourage you and others to make this, “your best year ever”—it’s important to stress, this requires more than resolutions, goals and intentions. It DEMANDS belief and action! Which reminded me of...
Fifteen years ago, former Chicago Cub second baseman, Ryne Sandberg got the call he had been waiting for. It was from the National Baseball Hall of Fame. Sandberg learned he’d be inducted into the Hall in the summer of 2005 in Cooperstown, New York.
Wow! A phenomenal accomplishment.
You may have never heard of Ryne Sandberg. And that’s for good reason. He wasn’t a showy ballplayer. He wasn’t colorful. Plus, he was a lousy interview and an even worse product spokesperson.
Eventually, advertisers caught on. If Sandberg was in a TV commercial, he didn't have a speaking role. Instead, the focus was on his performance. His skill. His expertise. His execution. His RESULTS!
Induction into the Hall is about “sandlot success.” What you DID on the field, not off it.
And Sandberg was masterful at second base. A defensive artist. So talented, he made it look easy. His glove, was leather of larceny, as he’d literally steal hits from frustrated and dejected batters. Sandberg won nine Gold Gloves for his defensive excellence. And he went 123 games without an error. He also compiled 12 errorless streaks of at least 40 games.
Plus, Sandberg could hit. Boy, could he hit. He won seven Silver Slugger awards and was the National League’s Most Valuable Player in 1984. And in 1990, he led the National League with 40 home runs.
Okay, so what does this have to do with your life and business? Plenty!
For the words used to describe Sandberg’s stellar career by sportswriters and broadcasters have been; consistency, hardwork, determination, focus, daily contributions, role model, aggressive and lead by example.
All accurate. Nothing fancy. Nothing flashy. Just the types of assets and qualities that drive results.
What are you doing, to create a Hall of Fame career? And a Hall of Fame life?
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WINNING WAYS!
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The world awaits the imminent arrival of Super Bowl LIV. Yet right now, you can learn winning ways from a National Football League insider and seven-time Emmy winner. Whether you’re a fan of football or a student of success, you’ll find immediate value in his unique perspective on what it takes to succeed on the gridiron, plus, in life and business.
David Plaut and I have been buddies for almost 50 years. He’s funny, creative and brilliant! Over the years, Plaut, (I always call him by his last name)—and I, have had fun, free-flowing, conversations at family events, a Philadelphia restaurant, or while touring NFL Films.
Plaut spent his entire 42-year career at NFL films, as an award winning writer, producer, director. When my beloved Chicago Bears won Super Bowl XX in 1986, Plaut wrote, produced and directed the NFL’s year-in-review film on the Bears’ championship season.
And now, Plaut shares with you success strategies from decades of discovery.
Jeff Blackman: At NFL Films, you were…
David Plaut: A producer/director, collaborating on existing shows and creating my own. I produced segments of 30 seconds or a ten-hour series. My content appeared on networks, local stations, sports channels and websites. My shows were viewed on old 16mm projectors by Rotary clubs and soldiers overseas—and on i-pads by commuters. I started editing on film, literally splicing the original footage that went through the camera at an NFL game, and finished my career assembling shows on a Mac-based digital system.
JB: What made the NFL Films culture unique?
DP: It was founded as a family business by Ed and Steve Sabol. They ran it that way, until it became too big. It was, and still is, a company where creativity was its most valued currency. The workplace was informal, with open-ended hours for production staff. If you worked better coming in late and staying ‘til the wee hours, they didn’t care. At its foundation, this was a company dedicated to making films about pro football.
JB: What lessons did you learn from Ed and Steve, about business and life?
DP: Big Ed was a showman. Loved performing arts and was even in a Broadway show. He was also a movie freak and emotionally moved by what he saw and heard. Plus, he was a businessman. He knew quality and recognized who had the creative skills—to fulfill his dream of creating a movie studio for pro football.
No sport had a film division, to solely produce promotional and entertainment content. Today, all pro sports have such companies, along with networks and production for college and even high school sports. Ed had this vision, and convinced the NFL they needed a production company to grow the game. NFL Films became a key contributor to the popularity rise of pro football in the 1960s. And it still sets the standard today with innovative photography, sound editing and storytelling.
His son Steve, by his own admission, was no businessman. Steve was an art major in college, his mom owned a prominent Philadelphia art gallery. As a kid, the Sabols often hosted dinners for some of the most prominent artists of the postwar era. Steve heard about the creative process from painters and sculptors. He co-opted to pro football—artistic principles, along with concepts he saw and adapted from 1950s Hollywood and foreign films.
From Big Ed, I learned it’s important to surround yourself with good collaborators, invested in producing quality entertainment, as much as yourself. He also wanted the workday to be fun. The work was too hard, to not embrace it as an adventure.
Steve pushed us to extend creativity. Take your idea and see if you can amp it up. Research your subject thoroughly, ask questions beyond the contours of your original ideas, because you might get surprising answers that take your narrative to more interesting places.
JB: What attributes do winners have?
DP: Can best answer, by using pro football teams and their leadership as an example. First requirement, talent. If the team doesn’t have enough of it, no amount of preparation will compensate. All NFL players are talented. But some teams have more talent, you can’t teach speed or strength, nor raise a player’s IQ. If the baseline abilities aren’t better than your opponent’s measurables, it’s tough-sledding. Yet, weaker teams can beat superior teams at any time—but over a season, the best teams rise and win more often.
Yet talent only carries a team so far. Against opponents of equal or comparable ability, the most successful teams remain consistent in their core principles, and constantly change what they do, modifying tendencies to become less predictable and create new, fresh strategies. The subtle differences come from enlightened leadership, making players feel they have a unique role to play and a stake in the team’s success, far beyond personal financial gain.
JB: What lessons have pro sports taught you?
DP: Be on time. Work hard. Be the best teammate you can be. Enjoy every moment—even the painful ones. It all ends too quickly. Winning and losing provide unique life experience and wisdom that help you cope with almost anything thrown at you day-to-day.
JB: You know how to tell a great story, what lessons can you share about effective storytelling, that’ll help a reader, leader, business owner, sales pro or someone looking for a new opportunity or job…become a more effective and persuasive storyteller?
DP: Any compelling narrative requires both universal and unique elements. A universal story line enables the tale-teller to relate their narrative to anyone—picking characteristics that are common denominators to whoever is in the audience. They must be able to self-identify. You need to make them care about what you’re telling, so they relate to the message in some fundamental way.
But there also have to be aspects of the narrative that are different from others’ lives—to lift them out of their own existence. It requires something exotic, unusual, suspenseful or comedic. Sometimes, when you’re lucky, you get all these elements!
Since the time of cave dwellers, human beings are attracted to stories, whether yarns about real people and events—or the creation of someone’s imagination. My job as a filmmaker, was to pull-in and then hold an audience. Get them interested in the characters, posing provocative questions early, that would be answered if the audience could hang-in-there for the entire time. Building, then revealing more events and facts that keep people engaged. It works when telling the story of a team, player or season.
It’s also an effective communications tool when selling an idea, product or even one’s self. The key, tell the story economically, focusing on the point necessary to advance the narrative to the desired conclusion. The more one connects with their audience, the better. We respond to messages that appeal to our emotions.
JB: Who are (celebrity, athlete and owner), who especially impressed you?
DP: CELEBRITY: I produced a film with comedian/improvisation artist Jonathan Winters in 1987. He was crazy as a March Hare, but that was where his genius existed. He pushed creativity. Game to try anything. Off the film set, he was surprisingly introspective and serious. He said his proudest professional achievement wasn’t in comedy, but in an episode of The Twilight Zone, where he played a serious role as a pool hall hustler. Not the answer I was expecting.
ATHLETE: I worked with Hall-of-Fame defensive tackle Alan Page numerous times. To limit him as an athlete is a great disservice, yet his on-field achievements are considerable. He played at a lighter weight than what the position calls for, yet set unequaled standards. He was the first defensive player to win league MVP honors and was an All-Pro and Super Bowl participant many times. But his achievements as a legal mind and philanthropist dwarf those NFL accomplishments. His Page Foundation has raised millions of dollars helping students of color reach their educational goals, while simultaneously mentoring younger school children. And his decisions as a judge on the Minnesota State Supreme Court have improved the quality of countless lives and provided needed justice. Plus, in 2018, he was awarded the President’s Medal of Freedom.
OWNER: Pittsburgh Steelers owner Dan Rooney presided over many successful seasons, and was a model of stability. From 1969 to the present, the Steelers have had only three head coaches. A feat unmatched by any other NFL team. He was also a voice of reason during labor disputes between players and owners, always at the forefront of reaching agreements. His establishment of the Rooney Rule opened the door for many coaches of color to gain jobs previously unavailable. His charitable work was extensive, and he even served as U.S. Ambassador to Ireland. A decent, level-headed, compassionate individual, who set the standard for professional team ownership.
For more of Plaut's powerful punditry and prose, please check-out his bestselling books at Amazon: The Games That Changed the Game and Chasing October.
Want to see how Jeff helped one client drive results?
Please take a peek at this video, where Chris Randall, CEO of Ultra Risk Advisors, talks about Jeff's positive and powerful impact on his team:
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COFFEE BREAK FOR THE MIND™
Your cup of inspiration, reflection and laughter!
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THE FRIENDLY SKIES!
A few years ago, while en-route to a speaking engagement in Vail, through Denver, my United flight attendant or purser, D.J. Jaehnke, declared: “We hope you have enjoyed giving us the business, because we sure have enjoyed, taking you for a ride!”
She then paused and exclaimed, “Before opening the overhead bins, please be careful, because as we all know, shift happens!”
SIGHTINGS & SIGNS!
It's a "jungle" out there! / Spotted at O'Hare
You know that old travel theory, "All luggage looks alike!" Umm, I'm not so sure...
Now, if you declared, "Be careful, some luggage resembles a giraffe!"—That makes sense!
Frozen future! / Spotted in Chicago
Here in Chicago, especially as we prepare for winter, we like to play entertaining street games...
Shouldn't the sign read: Please RUN from falling ice!
Retail reality! / Spotted in Richfield, MN
Is there any question, what these folks do...
Wonder if my family, can have them on retainer?
ROCKET ROB REMEMBERED!
On December 11th, my longtime pal, Robert Gedaliah passed away. He was a special friend, who lived life with passion. Will always treasure sitting next to him in 2008, while attending my first New York Yankees game.
He’ll be sorely missed by his dear wife Rande, loving family and countless friends who cherished him. Luv ya buddy!
A QUARTER-CENTURY OF SUCCESS!
Amanda, our youngest daughter and New Year's Eve baby girl...
Is now our 25-year-old baby girl...
We love you sweet child!
To make a Coffee Break for the Mind submission when you see or hear something funny, quirky or offbeat, please send it to: [email protected]
Looking for the ideal gift for yourself or others—to make 2020 a year for dramatic growth and success, then please head to Amazon for the new 5th edition of the bestselling Peak Your Profits:
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"Jeff, the feedback is the best I've received in 9 years of coordinating our Forward meetings. You scored a Grand Slam! Thank you for doing such a great job, in preparing and motivating our team."
David Wallach • President
Barclay Street Real Estate
"At DUKAL we have an experienced team, exposed for many years to individuals and speakers who can help us. Yet when Jeff Blackman spoke, (a half-day results-session with reinforcement), I received comments like, 'Awesome!' 'Highly impactful!' 'Learned things I never knew, even after 25 years of selling.' 'I'll now take a different direction on how I present our value and work with customers.' and much more. Jeff's attention-to-detail and fact-gathering, made him better prepared in learning about our culture and team—than any previous speaker. And it showed! I highly recommend Jeff as an impact-player who can make any individual or company better!"
Gerry LoDuca • President
DUKAL Corp.
"From the moment we met Jeff, he was interested in knowing our business at a fundamental level. He spent multiple sessions with our team, learning our merger challenges, interviewing customers and suppliers, and tailoring his 'change' message. He then set our conference tone with a fantastic kick-off. I highly recommend Jeff to anyone looking to launch a new initiative or jump-start their organization wiht new energy and direction. We value his hard work and preparation and were thrilled with his presentation."
Paul Dean • Executive Vice President
LBM Advantage
Please click the following link, to see a
video testimonial from CEO-Chris Randall,
of Ultra Risk Advisors:
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