HONESTY FOR SALE!

While browsing through greeting cards at a local pharmacy, my eyes stared and fingers stopped in disbelief, when I discovered a new card category. Are you ready for this? You can now actually buy for

COLD CHAOS!

My e-mail inbox has had a juicy inventory of meaty issues! A reader asks: Question: Jeff, really enjoying your Stop Whining! Start Selling! book. My team and I are working on putting its strategies into action.

MUSICAL MESSSAGES

I’ve always been a big fan of Jim Brickman; singer, songwriter, pianist and composer. A few years ago, he was appearing at a local music and bookstore for a CD signing and a special in-store

BE YOUR BEST!

The best discoveries in life, are often the unexpected ones. While at a Tucson resort, I was headed to the gym for an early morning workout. Before hopping on the treadmill, I discovered on the

HOW IMPORTANT ARE YOU?

A friend, who’s a business-owner asked me: “Jeff, my folks were recently having a good-natured debate about which department, team or individual is more important, i.e., service, sales, ops, credit, etc. What’s your opinion?” Answer: