Did you know… A study by U.S. News and World Report once revealed how and why companies lose customers. Customers are lost because: • One percent of them die. • Three percent move away. •

Do you know people who get paid by the hour? Lots of ’em. Me too! How goofy! For time is a reflection of input, NOT output. It merely reflects time devoted or energy expended. And

Several years ago, when I was speaking at a client’s national conference, I had the opportunity to hear another speaker, Lt. Tom Chaby, a Navy Seal.  Chaby described in vivid detail, the demands of battle

As a successful business person or sales professional, you’ll experience incredible highs. Exhilaration. Victory. Awards. Recognition. Money. Pride. Achievement. You’re at the top of your ride. Building momentum. Gaining speed. Soaring toward an infinite sky.

Integrity is based upon truth. Oscar Wilde said, “Truth is never pure and rarely simple.” Truth may not be simple, but the complexities of deceit and situational ethics are monumental. The greatest advantage of honesty—is

As a blog subscriber or regular reader of our complimentary e-zine, The Results Report, you know I often wax rhapsodic about the value of questions and the significance of language. Well, here’s an unexpected example

One financial planner I know—uses a strategy that makes his presentations or reveals memorable and profitable. Why? Because Rick has mastered the art of involvement. Rick’s clients are wealthy, high net-worth individuals, sophisticated decision-makers. Yet,

Think back to your last doctor’s visit. Did you enter the office, linger in the lobby, wait in a cold examining room and then eventually have your doctor arrive to proclaim, “Looks like you’re here

So what’s one of the greatest contributors to your success? How ‘bout obstacles? The answer to the first question, is something you must possess. And that’s focus. The answer to the second question, is something

While browsing through greeting cards at a local pharmacy, my eyes stared and fingers stopped in disbelief, when I discovered a new card category. Are you ready for this? You can now actually buy for