Profitable Customer ServiceStrategic service tools to keep your customers from going to the competition. Gives you the edge to win BIG and thrive! Including the four-step SERV™ formula and how to listen for profits. |
How to Set and Really Achieve Your GoalsTurn your dreams into realities. Whether for an individual, team or company, this video learning system shows you how to become a positive pro-active thinker and even apply the winning mindset of an Apollo astronaut and an Olympic gold medalist. |